Privacy Policy

Last updated: February 10, 2026

This Privacy Policy describes how Nordic Fulfillment (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nordicfulfillment.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Data Controller

NordicFulfillment Group AB, organization number 559458-2354, Mariestadsvägen 98, 549 38 Skövde, Sweden, is the data controller responsible for the processing of your personal data under this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below.

What Personal Information We Collect

Information We Collect Directly from You

• Basic contact details including your name, address, phone number, email.
• Order information including billing and shipping address, payment confirmation.
• Account information including username and password.
• Shopping information including items viewed or added to cart.
• Customer support information.
• Communication preferences including consent to receive marketing communications.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies.

Information We Obtain from Third Parties

• Service providers such as Shopify.
• Payment processors.
• Analytics and advertising partners.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage accounts, and provide support.
• Marketing and Advertising: To send promotional communications where permitted by law.
• Security and Fraud Prevention: To detect and prevent fraud or misuse.
• Communication: To respond to inquiries and maintain our business relationship.

Legal Basis for Processing (EEA & UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Performance of a Contract: To process and fulfill orders.
• Legal Obligation: To comply with tax, accounting, and regulatory requirements.
• Legitimate Interests: To prevent fraud, secure our website, and improve services.
• Consent: For marketing communications and non-essential cookies where required by law.

How We Disclose Personal Information

• With service providers (payment processors, fulfillment partners, analytics providers).
• With marketing partners.
• To comply with legal obligations.
• In connection with business transactions.

Cookies

We use cookies to operate and improve our website. For more information about Shopify cookies, visit: https://www.shopify.com/legal/cookies

Children’s Data

Our Services are not intended for individuals under the legal age for nicotine use. We do not knowingly collect personal information from minors.

Security and Retention of Your Information

We implement appropriate technical and organizational measures to protect personal data.

Retention Guidelines:

• Order and transaction data is retained for up to 7 years to comply with Swedish accounting laws.
• Account data is retained while your account remains active.
• Marketing data is retained until you withdraw consent.
• Usage data is retained for limited periods for analytics and security purposes.

Your Rights and Choices

Depending on your location, you may have rights including access, correction, deletion, portability, restriction of processing, and withdrawal of consent.

International Transfers

We may transfer personal data outside your country of residence. For transfers outside the European Economic Area, we rely on Standard Contractual Clauses or other lawful transfer mechanisms.

Complaints

If you have concerns about how we process your personal data, you may contact us. You may also lodge a complaint with your local data protection authority.

Contact

NordicFulfillment Group AB
Mariestadsvägen 98, 549 38 Skövde, Sweden
Organization Number: 559458-2354
Email: contact@nordicfulfillment.com